It’s time to upgrade your hospital’s patient experience

Welcome to Lincor: The patient experience specialists

As one of the originators of in-room patient engagement services, our experience underpins the long-held belief that engaged, entertained, informed, and socially connected patients recover more quickly.

Our cost effective in-room digital services also provide your clinical teams with integrated systems to deliver better patient outcomes and reduce readmissions, while also reducing the burden on overworked staff and boosting hospital efficiency.

Find out how Lincor can help your hospital in this short video presentation

Lincor Patient Services

Studies show that improving patient wellbeing can lead to shorter hospital stays and to improved outcomes for short and long-term recovery. When combined with personalised education about the patient’s condition, readmissions can also be significantly reduced. Lincor bedside technology and apps provide a simple way to access a range of services designed to engage your patients and deliver tangible benefits:

  • Entertainment packages help to fight boredom and improve your patients mood

  • Regular contact with friends and loved ones can be maintained even when visiting is not possible, difficult, or infrequent. This helps with feelings of isolation or loneliness

  • Access to popular/custom apps engages and mentally stimulates patients which also reduces boredom

  • Tailored education helps patients to cope better with discharge and longer-term management of their condition – particularly impactful in reducing readmissions and improving outcomes for long term chronic conditions

  • Self-service functions such as choosing their own meal or connecting with hospital departments prevent patients feeling helpless and gives them back some control.

How Lincor My CareBoard benefits patients

  • Regular contact with friends and loved ones can be maintained even when visiting is not possible, difficult, or infrequent. This helps with feelings of isolation or loneliness – a big factor in recovery.

  • Entertainment packages help to fight boredom and improve your patient’s mood – binging those shows that you missed or couldn’t get access to, during recovery, can help pass the time. The services available vary by region and hospital.

  • Access to popular and custom apps engages patients and mentally stimulates them, which also reduces boredom.

  • Self-service functions such as choosing their own meal helps to prevent patients feeling helpless or being a burden; it also gives them back some control. Of course, staff can still help with this – it’s just another option that gives patients a choice that improves their overall experience of your hospital.

  • Getting feedback allows you to monitor care quality – a critically important resource of information to help you improve the care that your hospital delivers. Timing is important too – once a patient leaves your care it’s hard to get feedback. Lincor makes it easy for them, before they leave your care, and at any time during their stay.

  • Tailored education helps patients to cope better with discharge and longer-term management of their condition – particularly impactful in reducing readmissions and improving outcomes for long term chronic conditions.

  • Real-time video consultations can reassure patients that have questions or want to relay information quickly. They are not meant to replace face-to-face care, but allows clinicians to quickly provide answers that could otherwise lead to stress for the patient.

  • Hospitals are daunting places for your patients and missing out on patient services can affect their overall experience and how they feel about their stay. The hospital directory makes it easy for your patients to see what service you offer and how to access them.

Lincor for clinicians

Patient services are just part of the story, Lincor also helps nurses and wider clinical teams deliver better care while reducing administrative burden. My CareBoard is a digital version of the old-fashioned patient whiteboard or written notes. Unlike a whiteboard, there’s real-time access to patient records and other EHR data, which reduces the scope for error or accidental erasure of important information or notes.

In addition to My CareBoard Lincor also provides:

  • Monitoring of multiple patients can help prevent falls and enable staff to spot other critical events they might otherwise miss

  • Real-time video consultations can reassure patients that have questions or want to relay information quickly. Not meant to replace face-to-face care, it allows clinicians to quickly provide answers without walking long distances

  • Workflows that can automate dependent actions to reduce nurse’s admin and overall workload – allowing them deliver more actual care.

Delivered in multiple ways

“The proven stability and reliability of Lincor’s technology platform is paramount as we continue to work to improve the patient experience.”

Head of Corporate Services, Great Ormond Street Hospital

Benefits for new and modernising hospitals

Whether you’re designing a great patient experience for your new hospital, or modernising an existing one, there are direct benefits of choosing Lincor. We can help you meet many of the key metrics you’re judged by. You can also easily get reliable data on your progress by running patient surveys via Lincor. This kind of feedback is invaluable in helping you to improve your processes and ultimately, your care.

Increased efficiency could mean you can help more patients, speedier recovery can cut down on bed blocking, and education reduces avoidable readmissions. Supporting your nurses and clinical teams improves job satisfaction and helps to cut down on staff turnover. For government funded hospitals it could mean more investment, and in the private sector better satisfaction ratings and positive metrics can mean you’re chosen by patients more often.

Upgrade your patient experience – on your terms

We know hospital budgets are tight, and no-one is working harder to make best-in-class patient experience and engagement systems more affordable than Lincor.

The Lincor difference:

• No upfront costs

• Only pay for what you need

• Widest range of deployment options

• Delivery and training packages available

• A global business that translates experience into local advantages

• Compliant with healthcare regulations all around the world

You could have a modern system from Lincor for less than the maintenance bill of your current system.