Our interactive CareQs solve problems.

Interactive CareQs help keep the line of communication between the patient and their health care providers open. These tools are designed to assist each patient throughout their stay at the hospital by supplying relevant information regarding their medical condition, care team, etc. You can customize these CareQs to solve problems that are most important to you, your facility, and your patients.

Involve your patients

Prescribed Education

The Prescribed Education CareQ provides a way for each patient to view a library of educational videos and PDFs that help the patient to be more involved in their care and care decisions. Lincor works with your current educational content provider, or can suggest one if needed. Content is tailored to each individual so they are receiving the most relevant information surrounding their treatment plan and current condition.

Develop better relationships

Care Team

When patients develop better relationships with their healthcare providers they recover faster. The Care Team CareQ gives the patient a list of members that are participating in their care which opens up communication and encourages positive engagement.

Integrate your services

eConcierge Services

eConcierge offers a range of services designed to integrate with non-clinical functions such as housekeeping. By redirecting needs of the patient to the appropriate department, hospitals can keep their nursing and clinical staff focused on improving patient outcome.

Respond quickly

PatientVoice Surveys

PatientVoice allows you build custom surveys to field patient comments and concerns in real-time. This enables your staff to immediately rectify any concerns the patient may have. Therefore, providing an opportunity for real-time service recovery prior to the patient’s discharge.

A patient heard is a happy patient

Quickly Received Help

As high as a 9.9% increase in top box scores for HCAHPS in help always being received quickly.

9.9%

Ask better questions

Rounding

Rounding allows the clinician to assess a patient’s condition through the use of several customized questions that become part of the patient’s record. Through the use of these questions, individuals will better understand their medical condition, steps for caretaking, prescribed medication, and discharge information. Certain answers highlight areas where patients might need more help with comprehension.

Deliver convenience and reduce waste

Meal Ordering

Enhance the patient experience by eliminating the need for clipboards or paper menus with the Meal Ordering CareQ. Lincor integrates with your current Dietary Management System, allowing you to upload a complete range of food options, including any restrictions. Patients can order their meals electronically right from the bedside.

Access information easier and faster

Shortcuts (Recently Viewed)

The patient’s search history is right at their fingertips with the Shortcuts tool. Some patients might need to access the same CareQ multiple times during their stay. This features cuts down on search time, so they can access information faster.

Prioritize your messaging

Hospital Information Services

Hospital Information Services is completely customizable to deliver the most relevant information your patients might need about your facility. You can welcome patients with a special message or video, highlight special occasions, and provide departmental information all from one screen.

Keep them smiling

Premium Entertainment

World-class information, on-demand entertainment, and communication prevents boredom and keeps patient actively connected to their life outside the hospital.

Informed patients are engaged in their care

Patient’s Understanding

As high as an 11.6% in HCAHPS top box scores.

11.6%

Reach Out to Find Out How Lincor Can Serve You

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address

Lincor, Inc.
100 Winners Circle Suite 200
Brentwood, TN 37027

phone

In US:

(888) 391-5850

Outside US:

+352 21 4941600

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